Terms of Service

Last updated: July 6, 2026

These Terms of Service ("Terms") govern access to and use of the AI HR Pilot platform at aihrpilot.com (the "Service"), operated by Portfolio Leverage Co. ("PortLev", "we", "us"). By creating an account or using the Service you agree to these Terms on behalf of yourself and, where applicable, the organization you represent ("Customer").

1. The Service

AI HR Pilot provides an AI-assisted HR question-answering and workflow platform. Answers are generated from documents the Customer uploads, general employment-law reference material and large language models. The Service provides general HR policy guidance only. It does not provide legal advice, and no attorney-client relationship is created by using it. Customers remain solely responsible for their HR and legal decisions and should consult qualified counsel for legal matters.

2. Accounts and Acceptable Use

• You must provide accurate registration information and keep credentials secure. You are responsible for activity under your account.
• You may only upload documents your organization has the right to use.
• You may not use the Service to violate law, infringe rights, probe or disrupt the Service, resell it without written agreement, or attempt to extract its underlying models or prompts.

3. Subscriptions, Trials and Payment

• Paid plans are billed monthly in advance via Stripe at the prices shown at aihrpilot.com/#pricing, plus applicable taxes.
• Free trials convert to no plan (access is limited or suspended) unless a subscription is started; we do not auto-charge cards we did not collect.
• You may cancel any time from Billing; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law or expressly stated otherwise.
• We may change pricing with at least 30 days notice; changes apply from your next billing period.

4. Customer Data

The Customer owns all documents, questions and records it submits ("Customer Data"). We process Customer Data only to provide the Service, as described in our Privacy Policy. Customer Data is not used to train AI models. Upon written request following termination, we will delete Customer Data within 30 days, except where retention is required by law.

5. AI Output Disclaimer

AI-generated answers can be incomplete or incorrect. The Service labels its sources and escalates legally sensitive topics, but the Customer is responsible for reviewing AI output before relying on it, particularly for decisions affecting individual employees. The Service is not a substitute for professional judgment.

6. Intellectual Property

We retain all rights in the Service, its software and its content (excluding Customer Data). Customer receives a limited, non-exclusive, non-transferable right to use the Service during the subscription term.

7. Warranties and Limitation of Liability

The Service is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special or consequential damages, and our aggregate liability under these Terms is limited to the fees paid by Customer in the twelve months preceding the claim. Nothing in these Terms limits liability that cannot be limited by law.

8. Termination

Either party may terminate for material breach not cured within 30 days of notice. We may suspend access immediately for security risk, abuse or non-payment. Sections 4 through 9 survive termination.

9. General

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, and disputes will be resolved in the state or federal courts located in New York County, New York. We may update these Terms with reasonable notice; continued use after the effective date constitutes acceptance. If any provision is unenforceable, the rest remain in effect.

Contact

Questions about these Terms: support@aihrpilot.com